Forum Discussion

question2024's avatar
question2024
Newbie Caller
8 months ago
Solved

How can i cancel a line on my account without contacting customer service and giving up my afternoon?

Such a simple question and yet there seems to be no way to do this: how can i cancel a line on my account through the website or app?  So annoying that this isn’t front and center on my support page...
customer service
support
t-mobile
  • gramps28's avatar
    gramps28
    8 months ago

    Unfortunately you need to call to cancel a post paid line.

gramps28's avatar
gramps28
Router Royalty
8 months ago

Unfortunately you need to call to cancel a post paid line.

  • h2024's avatar
    h2024
    Newbie Caller
    2 months ago

    i have been trying to cancel 2 of my lines. called customer service and chat online even went to 2 stores. They told me they only activate they don't cancel.