How can I block ALL text messages sent from EMAIL ADDRESSES?

I’ve recently started getting them, too.  So irritating!  If some other cell phone service provider offers the same service at the same price that I’m paying for T.M., and they’re able to block these stupid spam email texts, I’ll be switching for sure.  Are you paying attention here, T.M.?

Theywontfixit wrote:

Its been a year of this now. Tmobile doesn't care.

They never did.

 

 

Yeah t-mobile is utter crap.  I rate them at near comcast-levels of garbage.  The only thing keeping me here is the military discount.

Apparently Verizon has an option to block emails being sent to sms that can be activated via their customer login page.

As the TMobile is unwilling to take any real action the best option for this becomes installing a 3rd application on the device that blocks emails-to-sms at the device-level rather than the network-level.

KeyMessages on android has this functionality, but it is a premium feature.  im sure there are iPhone and other android apps that will do it.

Its been a year of this now. Tmobile doesn't care.

They never did.

I receive these all the time. Can we please have a feature to block all text messages from email? This is irritating

irritableallthetime wrote:

I am receiving text messages from email addresses, How can I block them?

Why was this removed in the settings? I currently have the same issue but cannot seem to find out how to block it and Customer Service is no help.

T-mobile needs to fix this. I have never received a text message from an E-mail until the last few weeks, now I get several everyday. All from shady looking emails, every one of them different & all have shady looking http addresses. I never hand out my real phone number, especially online. How & why T-mobile would allow spammers to access their customers like this is beyond me. If anyone has a solution to this, id like to know it. & wth marked this as “Solved” ?

THIS Feature DOES NOT WORK, BEEN BROKEN FOR OVER HALF A YEAR!!!! T-MOBILE ENGINEERS NEED TO FIX THIS ASAP!!!!

https://my.t-mobile.com/account/profile/blocking

Block TMOmail.net email [OFF / ON]

Blocks emails sent to MSISDN@TMOmail.net from being received as text messages. (MSISDN = this line's phone number)

I had my number for almost 15 years on Sprint. Never once get an email to text spam; ever. I believe T-Mobile may need to dig deeper to find a solutions to this. I have a sense the ball is dropped time and again. :(

TCBelly wrote:

brianFromNYC wrote:

Can T-Mobile comment on the issue? We are all receiving spam from various email addresses coming straight to SMS.

 

I can confirm that I have the “Block TMOmail.net email” and “Block Instant Message sent via SMS” and “Scam Block” all enabled.

 

I am on iPhone and can confirm that the message is labeled “text message” coming straight to my phone number (not an email address containing my phone’s number), and it is also not labeled as “iMessage”. (It is 100% an SMS message, not iMessage.)

 

I’ve forwarded every single one of these to 7726, and received confirmation.

 

I have pretty consistently received these messages around every day or every other day since porting in to T-Mobile and never received these messages on Verizon, so the inability to block (or ability to receive) these messages appears to be a T-Mobile issue.

I came across this post idk if it's been referenced but it pretty much sums up the futility of T-Mobiles account settings on this issue and the tech peeps not having a solution despite it being months now. 

https://community.t-mobile.com/accounts-services-4/spam-emails-being-sent-to-phone-number-attmomail-net-despite-the-feature-being-blocked-in-message-blocking-settings-34671?postid=127729#post127729

 

Yup, and further, the "solution" they have didn't fix anything. I got TWO of those email texts yesterday. TWO. ON A SATURDAY. 

Astropartigirl wrote:

Hey all, I’ve been having the exact same problem and it’s been happening like every day. Here’s what I did:

I called T-Mobile 611, told them I’ve been getting spam/phishing texts from email addresses continuously, and asked to have email addresses blocked from texting me. They will ask you to first, forward the text message content (long-press a corner of that text bubble far away from the link, and options should show up; one is “forward”). Forward to 7726.

 

The person should then move onto blocking texts from short codes that aren’t recognized. Apparently, email addresses still use short codes to send mass texts to people, so this is supposed to block those too. 

Whether it actually worked or not, I guess I’ll need to wait and see. But apparently this should solve the problem. I didn’t get a clear response to why T-Mobile doesn’t offer their customers the option to block emails from texting like Sprint does, but (hopefully) this issue has been addressed. If it does not work and I still get texts from emails, I’ll update here. I hope it works for you all as well, if you try!

Here's my update: that didn't work. I still got two yesterday. So I guess we're screwed until T-Mobile decides to take this seriously. 😡