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Message Blocking lets you block unwanted messages to and from your phone.


Manage Message Blocking

A Primary Account Holder can turn Message Blocking on or off on My T-Mobile or through the T-Mobile App. You'll find the Message Blocking options near the bottom of the Blocking page that we link to directly below.

Set blocking options


More about Message Blocking

Messaging Blocking is meant only to block messages, not to prevent overages. With Message Blocking, you can:

  • Block All Messages: Blocks all incoming and outgoing chargeable messages.
  • Block Text and Picture Messages: Blocks all chargeable incoming and outgoing SMS and MMS messages.
  • Block email: Blocks emails sent to from being received as a SMS.
  • Block Instant Messages sent via SMS: Blocks chargeable instant messages sent via SMS. If you select this service, you can't send or receive instant messages, even if you have a messaging bundle. This service may not block all instant messages. Charges include taxes and fees for customers on tax inclusive rate plans.

Messages not blocked with Message Blocking

  • Free messages from third-party providers sent to notify you of purchased content
  • Standard-rated messages from short codes
  • Voicemail notifications
  • Wireless Emergency Alerts
  • Service notifications
  • Email sent to and from your address
  • Instant messages or email on Windows Mobile or BlackBerry devices


Report spam text messages

To report spam text messages, see Text message spam.


Block messages from a specific number

To block messages from a specific number, add Family Allowances​ to your account. Family Allowances lets you to manage allowed numbers, minutes, messages, and downloads for all lines on your account.


Message Blocking Active error message

If you see a Message Blocking Active error when messaging, see Messaging and Email troubleshooting.

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