Forum Discussion
How can I block ALL text messages sent from EMAIL ADDRESSES?
- 5 years ago
Hmmm, there's a few different ways these emails could be coming in, so I think we should try ruling some out. They could be going to [Your Phone Number]@tmomail.net, so let's turn that off. Could you change your Message Blocking settings on My T-Mobile so they Block TMOmail.net email? That will help us isolate where they're coming from.
Just got off the phone with T-Mobile (1-800-937-8997), had the service rep escalate me to the tech support team, and the guy there was surprised that their Email to SMS service wasn't discontinued already. I informed him that the option to “Block TMomail.net email" is available to customers, but enabling the option has no effect. He was then able to confer with his supervisor and confirm that the block I turned on has been enabled since yesterday, but was surprised to learn that I still received another spam message today. I also explained that I can email my phone # at the address (##########@TMomail.net) any time, at will, from my Gmail account and get the text message seconds later, despite the block being in place.
He will be digging into it and getting back to me...
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