Forum Discussion

krkk's avatar
krkk
Newbie Caller
3 years ago

how a post paid bill will reflect if I port one number out/cancel on 2nd day of bill cycle ?

I have 2 lines on UN-limited plan plan and bill cycle starts on 30th every month. now if I cancel one line on 2nd day of bill cycle while bill is already generated for the billing period, would I be paying for both lines FULL for the bill period? If I pay in full for both lines will they refund some amount as the 2nd line was active only for few days during bill cycle?

Kindly suggest how to sort this before I cancel the line

  • gramps28's avatar
    gramps28
    Router Royalty

    The best time to cancel a line is 3 to 5 days before the end of the billing cycle. According to Tmobile's terms and conditions they don't prorate  final bills so if you were to cancel 2 days into the new billing cycle you would be on the hook for the whole month.