Forum Discussion
Free Apple + TV offer
Having difficulties getting the offer. Keep getting spinning wheels and Oops! Something went wrong try again - which I do repeatedly. Anyone else having this problem?
- GprotheroNewbie Caller
When I log into my t mobile it says apple tv is already active yet when I go to Apple it says to watch apple tv enter a credit card. T mobile needs to fix this
- sbtestvNewbie Caller
Unable to get this to work via desktop browsers or via mobile browser OR t-mobile app (android). Also failed from the link in a text from chat support. What DID work finally was to login to the app on mobile and:
scrolling near the bottom of home page to “You’re on XXXXX Plan” section
- swiping through the 3 panel options until “see what else you get as our customer”
- in the resulting benefits page (yes, probably several ways to get here), scrolled to Apple TV offer
Very possible this was a coincidence, but tapping “retry” on desktop and mobile wasn’t working. -
- cfkuNewbie Caller
Literally impossible if you don’t have an apple device. I can get all the way to logging in on my smart tv by entering my apple ID and password, and then I hit a wall at two-factor authentication. No code is sent to my email or phone. what am I doing wrong?
- lifegazerNewbie Caller
I had this problem. I was using Google Chrome. I retried it with Microsoft Edge and it worked almost immediately.
- DeadeyeodellNewbie Caller
Ive been trying and all i get is the "click below to redeem directly with apple". When you click on that Apple just wants you to sogn in or create a new account, then nothing. No free offer etc.
- PmalNewbie Caller
I have been on the phone for 2 hrs this morning with Apple. I have 2 different TVs and cannot open any programs/movies. AppleTV a could not help.
- PmalNewbie Caller
PatM57 wrote:
Having difficulties getting the offer. Keep getting spinning wheels and Oops! Something went wrong try again - which I do repeatedly. Anyone else having this problem?
I have been on the phone for 2 hrs this morning with Apple. I have 2 TVs and they could not get AppleT. To work on either TV. A waste of time for sure
- traceymaloneNetwork Novice
Anyone getting this error. What’s the fix?
- xpaphilNewbie Caller
Yep. There are a lot of crazy people running around. Pandemic seems to have set a lot of the off. Hacking, sabotaging, destroying, mayhem in general. In and out of government and business. I just goy off hold on 611. Told 6 min. wait. After 30 min. the line scrambled so I gave up.
- Joespartacus79Network Novice
lshartzer wrote:
Maybe its part of the hack job by all of the losers' out there who don't have anything better to do with their menial time.
^^What? Lol
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