Free Apple + TV offer

We have Magenta Plus 55 but the link  says we are not on an eligible plan???  Is the Magenta 55+ a different plan from what we have?? Or is T-Mobile just being difficult? Anyone have any answers?

“Eligible plans for T-Mobile customers include Magenta, Magenta MAX, Magenta 55+, Magenta MAX 55+, Magenta First Responders, Magenta MAX First Responders, Magenta Military, Magenta MAX Military, Magenta MAX Welcome, Magenta Deaf or Heard of Hearing, Magenta Max Deaf or Hard of Hearing, Magenta Amplified, Business Unlimited Advanced, Business Unlimited Ultimate, Magenta for Business and Magenta MAX for Business rate plans.”

ThumperII wrote:

OK …..I got in and got as far as “Redeem Now” got to the apple TV page and now its telling me “Code redemption is currently not available”...alright…. what now!!??

Same here...repeatedly!!!!! Called TM support, they tried but no help.

No reward code shows on T-M’s Thanks page that says “Click the button bellow to redeem your offer directly with Apple” Has this happened to anyone else?

After spamming the retry multiple times it came up it took me less than a minute. I’m so happy!!!!

(Did it on my Mac)

bdawn8403 wrote:

Same here. I'm assuming because I'm a sprint account and not T mobile?

I don’t think so because I’m directly with T-Mobile and it’s not working. I’ve tried doing it on three different devices.

This would require only the most basic user interface testing to get it right… very disappointing

It appears that T-Mobile doesn’t know how to do give-aways properly.  First they give away all of our personal information, then they can’t give away a perk.  Maybe they’ll get this figured out one of these days.

PatM57 wrote:

Having difficulties getting the offer.  Keep getting spinning wheels and Oops! Something went wrong try again - which I do repeatedly.  Anyone else having this problem?

I have been having the same problem 

Luckily I have Roku TVs. Work's fine. I just have to remember to cancel before they hit my credit card.

dmhtwice2, they were having technical difficulties yesterday so they took the link down.  Once they got it fixed, the put the link back up.  The only annoying thing (but it an Apple thing, not a T-M thing) is that there is no app to watch Apple TV on an Android device.  Luckily, however, I was able to put it on my Amazon Firestick.