Forum Discussion

nicole_p13's avatar
nicole_p13
Newbie Caller
5 years ago

Familywhere location inaccuracy

I’ve tried contacting T-Mobile about there gps inaccuracy on familywhere.. but was unsuccessful with fixing it. My issue is the gps is showing different locations even though  we are all at home and or in the same location. How do we fix it???

  • also if you have your phone set up to pull GPS info from other things such as wifi you could be pulling bunk info from that possibly..

  • tmo_mike_c's avatar
    tmo_mike_c
    T-Mobile Employee

    There may be a setting on device to help make it more accurate. Which phone do you have? Could be your Service Provider Location setting. It needs to be set to Allow All The Time.