Forum Discussion

pbesk18's avatar
pbesk18
Newbie Caller
7 years ago
Solved

Failing to receive 2FA authentication sms from multiple sources

For some odd reason every time I request a token to login to some accounts, I'm not receiving any sms texts. I tried other phones and with other wireless provider and it does work. Is this happen...
  • tmo_amanda's avatar
    tmo_amanda
    7 years ago

    Thanks! With it specifically being Twitter, we'll need you to file a ticket with our DIGITS team via 611 or T-Force (through Facebook/Twitter). With DIGITS lines, most short codes won't go through but Twitter, Amazon, Facebook and a few others are already verified to be compatible.

syaoran's avatar
syaoran
Transmission Titan
7 years ago

Would you mind listing the companies you are having issues receiving 2FA's from?  What device are you using as well?  2FA's are working fine for me on my Note 9 from Amazon, Ubisoft, Bethesda, and Steam.