Forum Discussion
Failing to receive 2FA authentication sms from multiple sources
For some odd reason every time I request a token to login to some accounts, I'm not receiving any sms texts. I tried other phones and with other wireless provider and it does work. Is this happening to any other TMO users/accounts?
TMO should really investigate this issue.
6 day old cust. From VZW: T-Mobile broke 2FA, Monday, 1st workday with service very slow 2fa, some missed. Today, Tuesday not a single text came in, despite numerous attempts to fix.
Switching back to my old service. Sorry guys, can’t have a service that won’t let me validate my credentials. How am I supposed to work if I can’t login?gsawtell wrote:
How is this not fixed yet? This thread is over 3 yrs old, yet the problem continues. I can deal with crappy coverage, but I should at least be able to get TFA codes while on wifi!
I was able to get this resolved by contacting T-Mobile technical support. It was a chat session, and they were able to reset a setting.
How is this not fixed yet? This thread is over 3 yrs old, yet the problem continues. I can deal with crappy coverage, but I should at least be able to get TFA codes while on wifi!
2-factor auth codes from Amazon.com and Vanguard.com do not work with my t-mobile phone. Others work fine. In fact, they work fine with my spouse’s phone, and she is also a t-mobile customer - with the exact same phone!
I have the same issue with Instagram. What is the fix?
Tmobile, please fix short codes with DIGITS? That is one of the main reasons for DIGITS to exist as a backup to the SIM, in today’s world.
I can’t even get two-factor authentication texts from T-Mobile when I attempt to log in to my account. This just started happening a few months ago. I get them from other companies, without a problem. I end up resorting to getting the code via email, which I receive within seconds.
I am having the same issue with an iphone. No 2FA but other SMS is working
I am experiencing the blocking of Microsoft Office365 text messages for their two-factor authentication. Come on TMOBILE - can you fix this with DIGITS lines once and for all? these services are CRITICAL for day to day work and business. Especially during these times when all of us are working from home
T Mobile is a rip off they dont put their customers 1 st . I’m taking my bussiness to a compant that does care about their customers . Merry Xmas T moblie
