Error "Uh-oh, it looks like we have our wires crossed. Please try again later."

I just signed up for home internet and could not get past this -- for me it was stuck on the step where it’s verifying the email address. I kept entering in the code that was sent to email, but got the wires crossed message every time. I finally just picked another of my email addresses and it let me into my account right away. I was able to verify my new email address just fine, which was a gmail account. For some reason with the gmail account, it let me log in completely first, then verify the email from my profile. With my first email, it blocked the login, so I could never get into my account to begin with. Hoping this helps someone out there having similar problems.