Forum Discussion
Employee Review
- 3 years ago
I can pass these along :D Best part of my job is seeing that we are making a positive impact on peoples’ lives!! Thanks for sharing the feedback here so we can shout it from the mountain tops for all to hear.
My device is eligible for a trade in and I do a get discount if I trade it. But I do not get Half Off when I trade it in on any plan like the ad says. If they were being honest the ad would read, iPhone 13 Pro & AirPods UP TO HALF OFF when you trade in an eligible device on any plan. Saying the customer gets Half Off with the trade in of an eligible device directly states that the customer gets Half Off, not $100 off, not $200 off, but Half Off.
So why is it that I am offered $100 off on my trade in which is a device that is eligible for trade in? Didn’t they say I would get Half Off when I trade in an an eligible device? It’s because the customer only gets Half Off on a trade in of an eligible device IF the device is an iPhone 12. So of course the ad could also have said, Half Off if you trade in an iPhone 12. That would have been honest.
Related Content
- 3 years ago
- 7 months ago
- 2 years ago