Forum Discussion
Employee Review
- 3 years ago
I can pass these along :D Best part of my job is seeing that we are making a positive impact on peoples’ lives!! Thanks for sharing the feedback here so we can shout it from the mountain tops for all to hear.
ID number:187078 Joy F
ID Kevin #187546
Customer service in
Manialla
Were very rude and both said that they wouldn't mind me leaving as a customer and encouraged to leave since I my payment wasn't accepted which wasn't on my end it was on theirs, I repeatedly tried to make a payment on my account for 3 days, and it wasn't accepted and so now I am without services. Joy argued with me back an forth being were rude and interrupting me over and over when I said that wasn't great customer service she stated "She didn't care" I asked to speak with someone else and Kevin got on the line, Kevin was no help at all and encouraged me to leave tmobile. Tmobile is the worst. They can not satisfy there paying customer. What a disappointment.
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