Forum Discussion
Employee Review
- 3 years ago
I can pass these along :D Best part of my job is seeing that we are making a positive impact on peoples’ lives!! Thanks for sharing the feedback here so we can shout it from the mountain tops for all to hear.
Ever since I switched from ATT to T-Mobile I have had positive experiences with customer service. Today my phone stopped receiving calls which is a big issue because I am working from home. I just want to mention that although the wait times were longer due to the virus, several employees were able to help me including Cameron on the website chat, Jamesa from Florida through the app and Joseph by phone. Joseph walked me through how to change certain network settings and I could receive calls and get back to my work. Thank you T-mobile!
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