Forum Discussion

jimstaros's avatar
jimstaros
Roaming Rookie
5 years ago

Dropped calls in my house

I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home.  I am talking fine, and then, the call goes dead.  Sometimes it come...
  • tmo_ian's avatar
    5 years ago

    I took a look through our Can't call, dropped calls, & other calling issues​ and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contact us. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.