Forum Discussion
jimstaros
6 years agoRoaming Rookie
Dropped calls in my house
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it come...
- 6 years ago
I took a look through our Can't call, dropped calls, & other calling issues and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contact us. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
Anonymous
6 years agoWell, if your router doesn't prioritize WiFi Calling, you could drop calls because of your internet connection saturates. As for when you're not using WiFi Calling, it might help to know where you're located and what phone you're using.
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