Forum Discussion

Ronyare's avatar
Ronyare
Network Novice
3 years ago

Do i need to buy a new esim or can i keep using the one i have?

Hello. I bought Esim six months ago and opted for a monthly plan with unlimited data. Used Esim for only a month. Can I top up my Esim account to continue using it? Or do I need to buy a new Esim?

  • syaoran's avatar
    syaoran
    Transmission Titan

    Prepaid accounts close after 60 days of no usage.  You would need to purchase a new eSIM and plan that comes with a new number unless your old number.  If your old number hasn't been reassigned, you might be able to request the to have that number but only if it is available.