Forum Discussion
Death Disconnect Policy
How is it that you do bundle pricing and encourage people to be on the same account but you don’t honor death disconnect for a line on the account but only if the account is in that users name? It la...
Kbissah wrote:I'm having an extremely tough time transferring me to the account holder after the sudden passing of my father. One day my phone is here next day the account is deleted. I'm trying to transfer it into my name and can't even log in.
Do you have the information in the link below?
Cancel an account of a deceased family member | T-Mobile Support
