Forum Discussion
customer retention?
Called yesterday to inquire about a new phone and trying to buy it with no payments. After waiting for customer service the guy Dale said he couldn't find my account even after giving him the last 4...
Have you tried upgrading through your MyTmobile account, it’s free and you won’t get charged any extra fees.
Yes and it’s never works so you are forced to call in thus losing your no fee. The system crashes or unknown system error pops up.
