Changes to existing plans

MarvinM wrote:

I’m sorry. We’ve been loyal T-Mobile customers for over 16 years. We are going to shop around for a better carrier. There are so many alternatives. We aren’t appreciated here.

Marvin, this was anticipated. Some years back DT was trying to sell T-Mobile to AT&T because it wasn’t making any money. The FTC said, “No!” you can’t sell to one of the “Big 3”. John Legere was hired on to turn a “Me too” also-ran company into something viable. Which he did. But DT’s objective was never to run a charity or undertake social change. It was to return a profit for their shareholders. John Legere got the cow healthy and fat and now it’s time for DT to start milking the cow. Now that T-Mobile’s service is perceived to have higher value, they are able to charge more for it. They’ve always run a very lean operation, DT stands to make a lot.

As you say, there are many options. In my locality there are actually 6 wireless carriers: 4* national and 2 regional. There are also a plethora of MVNOs to pick from. I’ve been with T-Mobile for 25 years and have a very good grandfathered plan but if they ever make me go to the new plans, I’m outa here.

*Verizon, T-Mobile, AT&T & Dish’s Genesis Network