Forum Discussion
change trade in phone to a different one
I ordered for a phone, it hasn’t shipped yet. I order with a request to trade in my old phone, which I indicated, type and IME number. Now, I have changed my mind, I have two phones. Instead of trading the one I had wanted to trade in when ordering, I would prefer to trade in a different phone from the one I had said I would trade in. Is that possible to make the change?
Once you have confirmed the trade-in and the order is placed. No. If you haven't sent in the device for trade-in yet. You could cancel the order completely and create a new order with the device you now want to trade in.
