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Can't download bill anymore!
Hello. Disgruntled customer here... Since the website redesign I can no longer download my bill. When I click the (erroneously labeled) download button, it opens a new tab with some stupid "...
Thank you for all of the information! Sadly, this is where I really do need to recommend that you reach out to care. They will be able to log in to your account on your behalf and see if the problem replicates itself when they try to load the bill. They will also be able to submit a ticket to engineering and send out a copy of the paper bill if you'd like. I'm really sorry that I couldn't be more help but I do wish you luck!
T-mobile team - i am facing a similar issue for the last week or so. i am unable to download the bill.
Can you please help? I have tried on multiple browsers - Safari, Edge, Crome but to no avail.
Error message:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>PRPJA3ZVYQ7PQ7RK</RequestId>
<HostId>50LioXTNXqIBmr9c4YTlkHaB/1afWEnnGtU3FpGsnjgLcdBhJ3kEjb/ZWb98VU8pcmz5gNQjx74=</HostId>
</Error>
