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pbrunnen
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Joined 6 years ago
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Re: Can't download bill anymore!
Hello magentatechie, That is the trouble... It doesn't download a file at all. It is loading the PDF inside an iframe on the webpage and is using some URL obfuscation technique for loading the PDF. When I ask the PDF viewer to save the file, it isn't able to save a file. Thanks! -Peter.18Views0likes0CommentsRe: Can't download bill anymore!
Hello magentatechie, The loss of hair comes with the territory... lol. I'm in DevOps and a software developer myself. The button is there and I can view the bill with the detail... The problem is saving the PDF file. Before under my.t-mobile it would just download a PDF file. I need the PDF so that I can send it to our accounting department... When I try to use the browser print function, the edges of the bill get chopped off likely because the bill is larger than my printer's margins. Thanks. -Peter.19Views0likes0CommentsRe: Can't download bill anymore!
FYI... I should indicate that I have found a workaround this morning when I was messing around with my browsers, but it is very inconvenient. If I disable my external PDF reader from supporting Firefox by disabling the FF add-on, I then can use the FF internal PDF rendering viewer and the Save button works there. I am on a Mac. The Contact Us functionality is however is still not working on either browser for business customers. If you visit the Contact Us page Community-2153 and use either the "Message Us" or "Visit My T-Mobile" BTW... I do want to apologize for being terse in my original post. It was a long day, but I don't want to take my frustration out on others. Cheers.20Views0likes0CommentsCan't download bill anymore!
Hello. Disgruntled customer here... Since the website redesign I can no longer download my bill. When I click the (erroneously labeled) download button, it opens a new tab with some stupid "streaming bill" garbage and I have no way to Save the freaking PDF file. WTF is up with this?? To add insult to injury here, every time I click the 'contact us' or support buttons it throws me to the company dashboard page. Completely useless... So, now I'm here. Maybe someone can fix? -Peter.Solved9.2KViews3likes26Comments