Forum Discussion
Cancellation dirty tricks
T-Mobile does not allow you to cancel a line online. So I called up and the rep - who I believe was in the Philippines and a little hard to understand - tells me that canceling in the middle of my bi...
Same here. I got a rep I Tampa. I’m ok paying to the end of the period, no issues there but a prorated charge on top is a bad joke. I’ve been a customer for 18 years with seven voice lines and two tablets. I’ve noticed discounts disappear and frankly am getting tired of it. I called to cancel two lines I rarely use and got the run around.I was going to talk about upgrading service but I think I’ll go hunting around for options. John Legere was awesome, Mike Sievert, apparently not so much. Stuck on the phone for a ridiculous amount of time trying to get a simple thing done.
