Forum Discussion

ghalbader's avatar
ghalbader
Network Novice
9 years ago

cancel serviese

can any one tell does the plan pay as you go ends by it self if not used for long time or there are other way?

  • You'll be charged $3 for the next billing cycle, bringing your balance down to zero. Following the next billing cycle, at your service will be disconnected. You need not pay any additional monies.

  • ghalbader's avatar
    ghalbader
    Network Novice

    thank you for the reply , but still I have balance and it is deducted each month

    January will be the last month for the payment then it will be zero

    does this will be the end and I will not pay anything more in the future

    please advice

    thank you

  • miket's avatar
    miket
    Connection Cadet

    Since you were on a pre-pay plan - there is nothing for you to do.   Your service was obviously cut off a few months ago - which is why you can't use it.  You shouldn't be getting any bills.

  • ghalbader's avatar
    ghalbader
    Network Novice

    I would like to cancel service of my mobile number

    My plane pay as you go

    I did not use my phone number since  9/9/2016

    i tried to contact T-mobile through the phone by dialing 611 no luck also T tried the international number also I can not get connected

    now the question is

    Is there another way to cancel it?

    please advice

    Thank you