Forum Discussion
Brand new iPhone 8 Plus stolen by UPS
- 7 years ago
Hey, @magenta5184262ā!
Gosh, this isn't the best first impression that we could've made. You're right; this is out of your control, but in the end, you still need a phone. I want to make sure I point you in the right direction so this gets handled ASAP. At this point, we need the full 7 business days after the package is delivered to our warehouse to investigate the situation. However, I recommend getting in contact with T-Force via Facebook or Twitter to file an escalated handset research form. Can you give that a shot and keep me updated?
Hey, @magenta5184262ā!
Gosh, this isn't the best first impression that we could've made. You're right; this is out of your control, but in the end, you still need a phone. I want to make sure I point you in the right direction so this gets handled ASAP. At this point, we need the full 7 business days after the package is delivered to our warehouse to investigate the situation. However, I recommend getting in contact with T-Force via Facebook or Twitter to file an escalated handset research form. Can you give that a shot and keep me updated?
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