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Applying a credit balance to another account
Hi -- I have a $117.16 credit balance on my old account that I would like to apply to our current family bill. Anyone know how I can do this without an hour long wait to speak to someone? Thanks.
you can contact TMO through either Facebook or Twitter..just send them a DM...do not post on their main page.
prepaid there usually isnt any money returned. postpaid normally isnt an issue.
Prepaid balances are nonrefundable.
Not sure what the difference is but it’s a balance from a previous account.
Is it a prepaid balance or postpaid?
Thanks so much!!
you can contact TMO through either Facebook or Twitter..just send them a DM...do not post on their main page.
