Forum Discussion
phteven
3 months agoRoaming Rookie
Adding "Genie" Advanced to Google One 2TB + Unlimited Google Photos plan
I've been using a few different AI services and was interested in trying "Genie" Advanced. Unfortunately, since my Google One account is managed by T-Mobile, I can't make any account changes/upgrades...
cuzzinz
2 months agoNetwork Novice
I am having the same issue. I have the 2tb plan with unlimited photos and I went to Google to try out Gemini advanced and ran into the same issue. T-Mobile doesn't have a plan that includes "Gem**" AI and I can't add the plan from googles end since T-Mobile manages the billing.
This is a huge issue that I recommend T-Mobile resolve with Google as you are selling these devices that promise advanced AI but likely can't use it at its advanced potential which comes with many phones for free for a year.
Personally I don't mind waiting because I do want whatever "deal" T-Mobile has that includes the plan.
I am happy to help or provide screenshots if that would help.
Thanks for trying to help us out in the forum!
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