Forum Discussion

G_Traine1's avatar
G_Traine1
Network Novice
3 years ago

Accidental Bill Payment

My bill was due on 10/8/2022.  I accidentally paid it on 10/7/2022.  I know it may not stop the arrangement from happening.

 

Can you cancel the automatic payment for 10/8/2022?

  • syaoran's avatar
    syaoran
    Transmission Titan

    AutoPay actually starts processing the payment a couple of days before the due date.  Paying the balance the day before AutoPay would normally trigger, will more than likely not stop it from processing the automatic payment.  Paying your bill early should always be done at least 3 days before AutoPay processes.  

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    IIRC if you pay your fill bill before the autopay does it will not pay your bill on the autopay date. I use autopay for the discount but always pay before it does and I have never been billed by autopay.

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