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uvbnseen
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Joined 2 years ago
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Re: Pixel 6A poor service
I want to thank you for your responses and troubleshooting tips. However, want to clarity one thing. I, myself, have used now a pixel 6A with a swapped system board AND a brand new 6A, BOTH having the same issues. My wife has an iPhone that is not having these issues. I don’t believe this is a carrier issue, but device. This was googles response, which is think is extremely weak. “ Hi Sean, Greetings from Google Support! We’re sorry to hear that you are experiencing cellular connectivity issues on your replacement device too. Intermittent cellular connectivity issues like calls drops or loss of data may also be connected to poor carrier coverage in a specific area or a carrier outage. If you haven't already, I recommend that you confirm with your carrier on whether there’s coverage in your area.”67Views0likes0CommentsRe: Pixel 6A poor service
Interesting you say that, I was on the phone with T-Mobile again today, and they told me to switch over to LTE for 24hrs to see if I noticed a difference. Automatically the bars went up. I will report back to them tomorrow on my findings. And yes, this happened in any area, work, home, road, etc.93Views0likes0CommentsRe: Pixel 6A poor service
I purchased the phone at BestBuy. Correct, my phone is the only one running into this, my wife has an iPhone 13 and has no issues. I forgot to mention, my original 6A, I removed the physical SIM and downloaded the e-sim, same issue. On my new 6A, I am using the e-sim only and still getting same network issues.54Views0likes0CommentsRe: Pixel 6A poor service
I would like to add to this. About a month ago, my Pixel 6A would randomly cut out, drop network service entirely. I had to keep either rebooting the phone or resetting the network settings which would help for a couple hours, until I noticed I had an exclamation mark next to the signal icon. T-Mobile said the coverage looked good around the area, and that it was my phone. Side note, my wife has an iPhone and doesn’t have these ongoing issues. I contact Google and luckily phone was under warranty, so they sent me to ubreakifix in which they replaced the system board. THIS DID NOT HELP. Google finally sent me a full replacement and the same issues are happening with this phone as well. I believe its the signal/antenna between the Pixel 6A and T-Mobile's network. I’m hesitant to get another Pixel if this same issue will keep happening. I did not have these issues From February, when I bought the phone, till August. Something is going on with the network.47Views0likes0Comments