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Truly
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Joined 3 years ago
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Re: Anyone else experience this dichotomy between local and online experts?
T mobile customer service ownership disconnect between corporate services and local service This is the gist of this thread. Comments attempting to change the central subject of this thread do a disservice35Views0likes0CommentsRe: Anyone else experience this dichotomy between local and online experts?
Cali Cat you have explained why TMobile does not accept responsibilty for salespeople at the TMobile store Seems a really disgusting method of business. Quite the contrary, with ATT the store retail associate spoke with corporate customer service for me, thus helping me immensely. So very distraught about my new TMobile account that I fear TMobile will raise my bill. I have been told by corporate TMobile that even though the deal the sales person sold me is not honored by TMobile I find myself locked in for two years. My fear is that TMobile will find another way to charge me even more for what I do not even want from TMobile35Views0likes0CommentsRe: this needs to be addressed T-Mobile.
Last eve I received message that my data will be slowed after 50 GB since I have already used 48 GB. Now when I check, my device shows my usage is 37 GB. First, unlimited everything plan with a promise from sales that my data will NOT slow. So yes similar complaint except that I am a new, very extremely disappointed in TMobile customer267Views0likes0Comments