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TrockJones2329
Network Novice
Joined 4 years ago
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Issues with online account and bill pay
Hello everybody I have a bone to pick. I recently switched my internet service from ATT due to them not providing fiber in my area. I decided to join Tmobile home internet. It was less expensive and easy to set up. I thought everything was good until it wasn't. First I had a hard time setting up my online account due to technical issues. I also tried paying online but it still said technical issues. So I called customer service to pay the bill and they charged me an extra 10 dollars. Also if you don't pay on the due date they immediately access a 30 dollars late fee. Also I am having issues with my Hulu Live due to their IP address constantly switching. This is very irritating. Tmobile should have done a lot more research before jumping into the internet game. #STAYINYOURLANE253Views0likes1Comment