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TomKelly
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Joined 3 years ago
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Re: T-Mobile Home Internet 5G NOT USABLE / slow upload speed in Dallas, TX
Can’t find anyone online/on phone/on pigeon post at T-Mobile who can help me return the Gateway box and get me out of the infernal billing system that has now billed me for the last three months for home internet and two phone lines that have never been used, never been linked never provided any type of service. have been on the “care team” number twice for an hour each time, talking to people in the Philippines who cannot help me and tell me I need to go to a T-Mobile store to sort this out. I have been to my nearest T-Mobile store twice, waited in long queues and then been told that I need to call the “care team” people in the Philippines. it’s a virtuous circle of plausible deniability with nobody taking responsibility.18Views0likes0Comments