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TMOBILE_SUCKS
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Joined 3 months ago
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Sorry, we won't help you...
Moved to France, closed my Tmobile account, kept the inactive and paid-for phone. Called them to unlock my phone, gave them my six-digit password, they told me they can't unlock it because they can only send the verification code to an active Tmobile phone number. They suggested I go to a Tmobile store: France doesn't have any Tmobile stores. Don't they know that? So I've got to buy a new phone. Even though under the terms of the contract I have the right to have my old phone unlocked when I leave Tmobile.130Views0likes1Comment