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Shelbeast138
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Joined 2 years ago
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Re: Certified TMobile customer service forwarded me to a scam call center (twice)
I clicked on a link from my TMobile app for a support number and it gave me a number to call. I was trying to activate a new sim card after mine broke when my son dropped my phone. They wanted me to "verify" with my cards number, expiration date, and ccv number. 😑 Never in my life have I ran into that. Did not ask my account pin, passwords, nothing. Only asked foe information like the billing address for my card on file and all of the information on my card. When I asked why they needed all of that when I have verified with the last 5 of my SSN for phone companies before he said "No don't give anyone that. I just need it to verify" I kept asking why having all the information needed to make a purchase with my card was necessary. All he would say was "To verify" He couldn't even specifically tell me and he claimed it was the only way to verify it.162Views0likes0Comments