User Profile
Seshemw
Newbie Caller
Joined 2 years ago
User Widgets
Contributions
Re: cant get my samsung galaxy s24 to reiceve data but can still call
A workaround, but not a fix. There’s a possibility it’s about 5G frequencies and service (on Samsung, vs other phones). But it appears to be 5G related. For my son, we had him turn off 5g, and he reverted to LTE, and all was good for his needs. He plans to turn the 5G back on in a day or two, and if it stops working again, revert to LTE again. On a Pixel, I continue(d) to have no issues with my data in the same area under 5G, so not entirely sure what’s going on (though I found community posts going back 2 years suggesting 5G ‘NR’ frequences were an intermittent issue back then). Note: that line (that my son is on with his A32) has unlimited data. I don’t remember if we bought it through T-mobile or not, but it’s not an unsupported phone. Roaming is not currently happening (this is in Ashburn/Leesburg area of northern VA, and has direct t-mobile coverage both on the map, and according to the phone). Stayed on the line with technical support for an hour before I gave up for the night, and gave an unvarnished feedback when they texted me about my support call the next day.92Views0likes0CommentsRe: cant get my samsung galaxy s24 to reiceve data but can still call
My son’s line has the same issue since 17:00 Eastern (northern virginia). Been on the support line waiting for a person for 45 minutes. Restarting the phone changed nothing. Turning data off then on did nothing. Internet/Data isn’t working for apps or browser, but can place/receive calls and texts. Edit: His is a samsung A32124Views1like0Comments