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sashatm
Network Novice
Joined 3 years ago
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Cannot Purcahse a T-mobile Connect Plan, Website Not Working, Can Someone Set it Up for Me?
I am having no luck at all trying to get a new prepaid tmobile connect service. I have my unlocked legit IMEI iphone in hand, a tmobile sim card, and have gone through the steps on the website multiple times, in an endless loops, asking for my zip code all the time, then saying my sim card is invalid. I have tried to reach out to some help on tmobile messenger on facebook, but I have had no response. I have tried different browsers etc, and nothing works. This has made me reconsider tmobile, and I am looking at verizon. I usually do have problems with tmobiles website, I am relived when I can log in at all, and pay for my other line, it is difficult and unreliable. The website needs an overhaul, it never work properly for me half the time. I have been a loyal tmobile customer for a long time, but I am beyond frustrated. This wasted 2 plus hours so far trying to do this.143Views0likes1CommentWhat Happens to My esim Line / Pre-Paid Plan if My Phone dies or is Lost or Stolen?
If I sign up for an esim prepaid plan on my iPhone, get a phone number through the T-Mobile esim app, then some time later my phone dies, in that it can not be resurrected. What happens to my sim line if the phone is totally dead, lost or stolen? Would I still have that prepaid plan line / phone number? or would I have to start all over with a new plan and number? Or would I be able to move the plan / line / phone number onto a new phone? I ask because I have many accounts online (important ones) that would be linked to my current phone number, and would be a pain and missed business if I had to keep changing re entering new phone numbers.1.1KViews0likes1Comment