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rickp
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Joined 8 months ago
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price lock price increase - request for info
If you were affected by the price increase on price locked plans and originally joined T-Mobile on or after August 10, 2018 but before Jan 1st, 2020, would like to know which state you were in at that time. Here or DM is fine. Thanks! Rick61Views0likes0CommentsRe: Price Lock
If you get one of those JD Power & Associates surveys this year, be sure to fill it out and accurately describe your customer service experience. There are some of us who had the deal before the language about just paying off your last month was part of the deal. There was language in the T&C’s specifically prohibiting them from raising the price or even ***unilaterally changing the terms*** , but they seem to just want everyone to forget that. Best thing to do is take them to arbitration over it and make them explain it. And of course file complaints with FTC, FCC, BBB and local PUC. It’s such a blatant disregard for the plain language that I wonder if a judge (or small claims courts) would consider the contract breached and throw out the arbitration clause also.17Views2likes0CommentsRe: Price Lock
If you get one of those JD Power & Associates surveys this year, be sure to fill it out and accurately describe your customer service experience. There are some of us who had the deal before the language about just paying off your last month was part of the deal. There was language in the T&C’s specifically prohibiting them from raising the price or even ***unilaterally changing the terms*** , but they seem to just want everyone to forget that. Best thing to do is take them to arbitration over it and make them explain it. And of course file complaints with FTC, FCC, BBB and local PUC. It’s such a blatant disregard for the plain language that I wonder if a judge (or small claims courts) would consider the contract breached and throw out the arbitration clause also.10Views0likes0CommentsRe: Price Lock
I’ve been getting an absolute deluge of ads for Mint Mobile in the last few days that say something along the lines of “are you tired of the big carriers raising their prices?” Haha, yes. Yes I am. T-Mobile owns Mint Mobile now right? Maybe they’ve timed this promo to catch the “1 or 2 percent of churn” they expect to flee from the price hikes, expecting not everyone know mint mobile is really just T-Mobile again.16Views3likes0Comments