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pugwelling
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Joined 23 days ago
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Magenta Price Lock not being honored???
I signed up with T Mobile back in 2019. I have had the Magenta plan since then. At the time of signing up I was told that my rate and bill would "NEVER" go up. Now as of this month April 2025 my bill has gone up $5/line. I have 4 lines and so thats an extra $20/month. I called T Mobile today and they said they have no idea what I am referring to? No record of that? Hmmmm kind of odd since many people on here are complaining of the same exact things. Its not like we are all just making this up. Poor business practice to go back on their word. Not sure how to handle this situation? Any advise?131Views0likes1CommentRe: Magenta Price Lock
Having the same issue. I signed up with T Mobile in 2019 with Magenta plan. At time of signing up was told that my bill would never go up. Now as of April 2025 it is going up $5/line. I called and they said they see no record of that? Gave me a lame excuse of what they did offer me at the time which was a lie. Very dissapointed that they are doing this.76Views0likes0Comments