ContributionsMost RecentMost LikesSolutionsRe: 0% Battery, 5G21 Gateway I have a Nokia 5g21 , for some reason T-Mobile has decided to disable the backup battery on this model .... no idea why , I can't think of any reason that makes sense. Re: Does T Life Require an Internet Connection? You can always just reboot by disconnecting the power supply for a few seconds . Some of T-Mobile gateways have a on off switch located on the back. I don't know what else you could do. Re: Does T Life Require an Internet Connection? Yes , both the T-Mobile Internet and the T Life apps require you to be connected to the Internet via the router/modem from T-Mobile. it's a hassle but it makes sense , how else can you monitor something you're not connected to ?