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NickM74
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Re: Speedtests on Sagemcom using wired ethernet speeds are crippled
I got the new KVD21 yesterday. No instructions so I just swapped the sim card from the Sagemcon and installed from the app. All went well. I’m getttig over 300mps wireless. Ethernet directly connected to the modem shows 120-150mps. Ethernet connected in my office after going through the walls and 2 ethernet switches shows a bit less at 90-95. While ethernet is still much less than wireless the sagemcom was only giving me 30-50mps. It’s an improvement that I can live with but I still don’t understand how ethernet is so much slower.217Views1like0CommentsRe: Speedtests on Sagemcom using wired ethernet speeds are crippled
Update: I finally called T-Mobile Internet support. After I described the fact that WiFi was significantly faster than ethernet with the Sagemcom the agent went away for awhile. When he returned he said that it was a defective modem and they would issue a warranty replacement. However, the replacement would be with an Arcadyan KVD21 Gateway (which he said is newer than the Sagemcom). I’ll post an update when I receive and install the Arcadyan KVD21 Gateway.167Views0likes0CommentsRe: Speedtests on Sagemcom using wired ethernet speeds are crippled
I am getting the same issue. I used Speedtest.net. I connected my laptop directly to the tower with an ethernet cable. Speed averaged 35-45mps. Disconnected the ethernet and connected to wifi. Speeds average over 200mps. We’ve had T-Mobile internet since Dec 2022. These results are consistent over the 5-10 times I’ve tried it. Not sure what’s going on and don’t have time to wait 30 minutes on hold to talk to their tech support.111Views0likes0Comments