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MMUSTX
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Re: Why am I randomly not receiving texts?
Thanks for sharing your experience. After a month of trouble shooting by T-Mobile tech team, they could not fix the issue. Tech team was saying it is device or apple issue which is a usual tech tactic of passing the buck. I changed device, changed from eSim to physical sim, nothing fixed it. Today i left T-Mobile and within 5 minutes of number transfer to new provider, all the text messages are working fine. So it is a T-Mobile issue or may be carrier competition where Verizon or AT&T deliberately randomly block T-Mobile incoming text to its customers or it could be T-Mobile tactic for some other reason. I think it was deliberately blocked or made broken than any other issue or else the tech team could have easily fixed it. They don’t want to fix it. I took the decision to port out of T-Mobile as T-Mobile tech team seems to be helpless. This is my story.271Views2likes0CommentsRe: Why am I randomly not receiving texts?
An update: SMS messages that I replied or send in the form of pictures or screenshots are received by those who were not receiving my SMS messages before. The SMS that I am typing using my keypad and sending are still not received by the receiver.174Views0likes0CommentsRe: Why am I randomly not receiving texts?
Pennsylvania wrote: It's an iPhone problem with receiving messages. But I'm not sure if it's isolated to tmobile iPhones. TMobile is recording that the messages are sent (from both iPhone and Android). The setting for "Send as sms" instead of iMessage was on for the iPhones in my situation. Like I stated above, I receive SMS & iMessage fine whether it is iPhone or android. When I reply to the SMS to people who do not have iMessage, it goes from my iPhone, but the receiver never get my reply SMS. T-Mobile has records of these SMS replies with date & time stamp in my online T-Mobile account, which means it went from my iPhone. I changed the devices, tested it and the SMS replies are send from my side but the receiver never gets it. The interesting aspect is when I remove T-Mobile Sim on these devices and insert a Verizon SIM, the receiver gets my reply SMS. So i don’t think it is a device issue. It is either a T-Mobile SMS issue or android issue vs T-Mobile.78Views0likes0CommentsRe: Why am I randomly not receiving texts?
Based on the info above, is this then an android issue. I have iPhone 12 Pro and T-Mobile is the carrier. I get all the SMS send to me from all type of smart phone and all carriers. But when I reply to those SMS, the SMS goes from my iPhone but the receiver never gets those replies from me. The reply SMS I send is getting tracked with time & date in my T-Mobile account, which means it went from my iphone. But what about some iPhones owners not getting my reply SMS but they do get it when iMessage is on, when iMessage is off the SMS never reach them even though it went from my device.39Views0likes0CommentsRe: Why am I randomly not receiving texts?
Hi I have no issues in getting SMS message, but when I reply to those SMS messages where it goes from my iphone, but the receiver never gets my SMS message. This affects my friends who are on android phone, international SMS to iPhone who is not using iMessages and short code messages to doc office etc. The interesting aspect is, I take the T-Mobile SIM out and put a Verizon SIM and those SMS goes and receiver gets it. So this is something with T-Mobile SMS application and it is affecting one phone line in my account. The other two Phone lines works normal.43Views0likes0CommentsRe: Why am I randomly not receiving texts?
rchaudry wrote: MMUSTX wrote: After extensive troubleshooting with T-Mobile and Apple, it was identified that SMS messages send with iPhone 12 Pro from T-Mobile to AT&T and Verizon is not going through. iMessages works fine. Devices changed and the issue still persist. The issue is with SMS from T-Mobile to AT&T & Verizon numbers. T-Mobile to T-Mobile SMS works fine most of the time. A ticket is opened with T-Mobile advanced tech team to further investigate and waiting for a resolution. It is a good idea for Verizon and AT&T customers contact the respective services to troubleshoot if you are missing the SMS messages. I highly doubt that’s the issue because because all 3 of the people i’m having problems receiving text messages from… are also T-Mobile customers. It was tested several times from different devices. People who have iMessage works with no issues. The issue is definitely with when I send text from T-Mobile to Verizon or AT&T numbers, I get SMS but when reply it goes but not received by my friends. Some of T-Mobile to T-Mobile text also could be missing. My conclusion after several trouble shooting is either T-Mobile digits issue or SMS from iPhone to android issues or could be due to using international eSim for few days on the iPhone and then switching to T-Mobile eSim when back in US.24Views0likes0CommentsRe: Why am I randomly not receiving texts?
After extensive troubleshooting with T-Mobile and Apple, it was identified that SMS messages send with iPhone 12 Pro from T-Mobile to AT&T and Verizon is not going through. iMessages works fine. Devices changed and the issue still persist. The issue is with SMS from T-Mobile to AT&T & Verizon numbers. T-Mobile to T-Mobile SMS works fine most of the time. A ticket is opened with T-Mobile advanced tech team to further investigate and waiting for a resolution. It is a good idea for Verizon and AT&T customers contact the respective services to troubleshoot if you are missing the SMS messages.38Views0likes0Comments