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MARIEUSA
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Joined 2 months ago
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Review for Exceptional Customer Service
I wanted to take a moment to highlight the fantastic support I received from T-Mobile representative, Hailey. She was incredibly patient, kind, and helpful as she walked me through the steps to fix my phone’s connectivity issue. What stood out the most was her genuine commitment to solving the problem—I felt supported every step of the way, and she never made me feel rushed or embarrassed, even when I realized the issue was on my end (airplane mode strikes again!). Her professionalism, positivity, and dedication made this experience a standout example of stellar customer service. Employees like her truly go above and beyond to ensure customers have a great experience, and I wholeheartedly believe she deserves a raise for the exceptional service she provided! Thank you for having such amazing team members like her—I’m grateful and thoroughly impressed! Marie83Views2likes0Comments