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MagentaForTheWi
Network Novice
Joined 3 years ago
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Trade in device: storage and color does not match
Hi, I am new to T-Mobile; I just signed up a new line with the free iPhone 14 promo by trading in an iPhone Xr. I gave the imei number to the online chat agent, and as I am preparing to ship the Xr back, I noticed in the description the color and most importantly, storage is different. I am trading in Coral 64 GB but description says Black 128 GB. Can I still trade in even though the IMEI numbers match? will I get the full promotional trade-in credits?124Views0likes1Comment