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MadManMark
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Joined 4 months ago
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Re: The IMEI number is not recognized. Please try again
I'm having the same problem, getting IMEI not recognized. KeithB, did you resolve yours? While my phone (Moto G) wasn't bought through T-mobile, the explanation that it's an IMEI unknown to T-mobile does not hold water, because this phone was literally on my tmobile plan for nearly 5 years! It's an old phone, but I'm trying to buy an upgrade using the P772 promotion which gives credit for ANY trade in on certain upgrades, so I pulled this out of drawer where its been sitting since maybe 2017 ... the trade in entry acts like it will accept it (though will offer $0 for it lol) but it has the option to trade it in anyway, which I want to do for P772 terms, but then it asks for the IMEI, and rejects this code for a phone that spent years on its network. I'm 100% certain I typed it in correctly.248Views0likes1Comment