User Profile
Losdeff
Newbie Caller
Joined 4 years ago
User Widgets
Contributions
Re: T-Mobile Store won't accept my Trade-In-Phone
You should be able to return your trade in in store but they will fight you tooth and nail to do it. As of nov 10th there was a policy change to accept them in stores but they won’t even take a sec to look at the system. Even had CS leave them a doc number and they wouldn’t even look at it. Only time will tell how long it takes till they do what they should. Idk if this is a fault more on operations or in store customer service.114Views0likes0Comments