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lillisk
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Joined 12 months ago
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Re: I was promised a third line for free and didn't receive it.
I think I am going to leave Team Mobile. I was just on Tik Tok and they show countless videos of people saying over and over again the deal and the price but then it comes to pay and the amount is higher. They used to be the uncompany. They tried making me take a 4th line for a free phone for 3 YEARS. I do not want a “free: 4th line that they will eventually charge me for.3Views0likes0CommentsRe: Tmobile the worst customer service!
I was on hold AGAIN, and hung up on AGAIN. When I first started with Tmobile many years ago it was a good company. Now you can’t even get through the phone lines. Half of the websites for information are 404. Chat is disabled. Wait times are over 20 minutes. I want to leave. I am already testing another product on my phone to take all my lines over. Not the same Tmobile.12Views0likes0CommentsRe: I was promised a third line for free and didn't receive it.
Hello, when I first joined T-mobile I too was promised a free line since none of our phones would work coming over. Months later the free line dropped! Now I want to switch to visible so I called T-mobile and Ralph said he would drop my bill to half it is now to keep me. Then when I have called back (to make sure this promise was showing in their system) they say no rate drop was put in! Seriously looking at another carrier. The lack of an email or a chat and 25 minute wait times on the phone along with LIES is not worth this.2Views1like0Comments