User Profile
kf6lua
Network Novice
Joined 6 years ago
User Widgets
Contributions
Re: Possible recourse for no service at home
I am using wi-fi calling in my house, when i pull out of the driveway i have no phone service at all. we live 4 miles from town and there is no service going to town, or while you are there, or on the way back. T-Mobile is refusing to give credit or anything else to help out its customers during this time. Also I am not the only one affected. so what do you recommend to all the customers don’t have wi-fi at home and have to go 8 miles north to get service of any kind.221Views0likes0CommentsPossible recourse for no service at home
I have had T-Mobile service for 3 years at the same address, which has always worked very good. Starting about the middle of March 2023 my phone service stopped working at home. Have been contacting T-mobile about every 2 weeks and have tried to get a credit for service only and i have been informed that the tower is down and they don’t know if it will be replaced and i am getting service they would expect when the tower down and there is no service so they are not obligated to give a credit for service under those conditions. I would like to do a factory reset on the phone and give it back to them, is this possible?1.6KViews0likes6Comments