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Justbehonest
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Joined 6 months ago
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Re: T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
T-Mobile did NOT keep its word regarding my plan. I switched from Verizon to T-Mobile's 55+ Plan IN 2018which GUARANTEED that the rate would NEVER increase while I had this plan. T-Mobile broke the agreement by raising my monthly fee by $10. I am thoroughly disgusted by T-Mobile's action which shows the company's untrustworthiness and betrayal towards its customers many of whomhave this same planand also have complained to T-Mobile. T-Mobile only needs to check its Community site to see the reactions of many of these dissatisfied customers. Shame on T-Mobile. Shame on those T-Mobile individuals who decided to betray theircustomers.6Views1like0CommentsRe: HONESTLY, T-MOBILE?
T-Mobile did NOT keep its word regarding my plan. I switched from Verizon to T-Mobile's 55+ Plan IN 2018which GUARANTEED that the rate would NEVER increase while I had this plan. T-Mobile broke the agreement by raising my monthly fee by $10. I am thoroughly disgusted by T-Mobile's action which shows the company's untrustworthiness and betrayal towards its customers many of whomhave this same planand also have complained to T-Mobile. T-Mobile only needs to check its Community site to see the reactions of many of these dissatisfied customers. Shame on T-Mobile. Shame on those T-Mobile individuals who decided to betray theircustomers. In addition, T-Mobile removed any reference to this price guarantee from the original 55+ Plan that I signed for.13Views0likes0CommentsHONESTLY, T-MOBILE?
T-Mobile did NOT keep its word regarding my plan. I switched from Verizon to T-Mobile's 55+ Plan IN 2018which GUARANTEED that the rate would NEVER increase while I had this plan. T-Mobile broke the agreement by raising my monthly fee by $10. I am thoroughly disgusted by T-Mobile's action which shows the company's untrustworthiness and betrayal towards its customers many of whomhave this same planand also have complained to T-Mobile. T-Mobile only needs to check its Community site to see the reactions of many of these dissatisfied customers. Shame on T-Mobile. Shame on those T-Mobile individuals who decided to betray theircustomers.141Views0likes2Comments