User Profile
JohnR
Roaming Rookie
Joined 4 months ago
User Widgets
Contributions
Re: Router password
Are you asking if you can change your "Network" password? If that is what you want to do: 1) In the T-Lite app, go to "My-FI" 2) under "My Networks," select the network you want to change. (Probably only have 1) 3)There will be the current Wi-Fi network password. Change it there. HTH, JohnR126Views0likes0CommentsMy Response to T-Mobile's request for a survey:
My response to the question: "Can you please provide some details on what is not working with your T-Mobile Home Internet?" It is constantly dropping and reconnecting. Some devices connect to Mesh, then have poor connection as walking through home even when seated a few feet from the Gateway since still connected to Mesh. Speed changes dramatically causing buffering and "No Found" errors. Even on the PRIMARY cell phone with T--Life open, receive error that "We couldn't find an internet line on your account." This requires logging out and in AGAIN before I can see the internet connections. But, even then, the so-called "Manage" choice does not provide for any management whatsoever; unless you consider "rebooting" the Gateway as management. Could do the same by unplugging and plugging it back in. That is NOT management. I should be able to assign static IP addresses to the devices to avoid constant changes, generating errors and buffering, as the Gateway and/or Mesh disconnect and reconnect. In my over thirty years of having a computer business; installing large systems within businesses and financial institutions; training University IT staff, as well as County, City, and State employees in the use and management of their IT systems, I have never encountered such a rudimentary internet system passed off as a whole house network. It can't even distinguish between 2.4 and 5 GB devices without requiring the creation of different "networks" within the network that necessitate the individual devices to be assigned accordingly. That should be under the umbrella of a "smart" Gateway, or system management through the application, not through the individual devices needing to be manually connected. Having to reconfigure 2.4 GB printers is a painstaking task. But, I imagine the individuals at T-Mobile who created this system are too young and inexperienced with real-world situations to understand this. I switched to T-Mobile internet for only ONE reason, to save around $25.00 per month compared to my previous system. That was the promise. Now, to get so-called whole-house coverage, I am REQUIRED to use the Mesh addition, boosting the monthly cost by $20,00, and actually having to put up with a spotty system that constantly drops my connections, even when sitting within 5 feet of the Mesh! You provide THIS "Community" platform, yet it appears your own support staff do not visit it to view the issues and complaints that could have been resolved long before I attempted to sign up to this plan. Additionally, when I do sign in to the T-Mobile site, I am constantly needing to close sales ads you insert, EVEN when I already have the plans you are trying to get me to "upgrade" to. How is it that your own site does not filter its ads to avoid trying to sell the internet plan to someone logging in with a T-Mobile internet issue? Like I said earlier about your internet system, even your basic web site must have been put together by individuals lacking real-world experience. Well, you asked me for my opinion. Now, let's see if it actually matters, or if this is even read by a human being.205Views2likes1CommentRe: Port Forwarding
Just installed and activated the T-Mobile Internet Gateway and Mesh. Was feeling satisfied with the superior coverage I received compared with the Cox system. Still have Cox active, though with no devices connected, until I run through he 15-days trial with T-Mobile. When I went to forward ports, could not locate how to do so with the Gateway or Mesh. Came here and read this tread, and the one titled, "Port Forwarding on Home Internet." Apparently, this will not be possible. Looks like I won't need to go through the full 15-days test period. 😡499Views1like1Comment